Suggestions, Compliments and other Feedback CONTACT US Suggestions, Compliments and other Feedback Procedure for Complaints Contact Details Here at Falcon Rural Housing we are always happy to hear about our services and how we might improve them. If you have a suggestion, compliment or any other feedback about our services, staff, homes etc. please contact us to tell us about it. We will then pass your message to the person who deals with the service. We will always acknowledge any contact you make with us and keep you advised of any relevant outcomes of your feedback.